In today’s marketplace, Canadian consumers are constantly being inundated with advertising claims from a number of real estate brands, many of which sound very similar from one company to the next. The consumer is left wondering whether there really is a difference between real estate organizations.
That was a key reason why Coldwell Banker developed Ultimate Service. It all starts with listening. Every client and every transaction is different. Only by listening to the you and truly understanding your needs, can we deliver a value proposition that will meet your needs.
There are three distinct steps to the Ultimate Service marketing process:
- First, we listen to YOU. This ensures we understand YOUR goals & needs
- Second, TOGETHER, we develop a customized service plan to meet YOUR needs
- And finally, we give YOU an opportunity to evaluate our service in the form of a customer satisfaction survey
These satisfaction surveys benefit our clients in two ways. First it provides valuable feedback which allows us to continually evaluate and refine our service. Only by constantly improving can we ensure that our service stays ahead of our clients’ expectations.
But there’s another way that our survey benefits you – it offers you a proven track record of our performance.
Through our continued service, The RALPH TELEP TEAM is a proud member of the Ultimate Service program. Why? Because it’s based on what our clients have to say about the service experience delivered to them by THE RALPH TELEP TEAM.
When you choose THE RALPH TELEP TEAM, to assist you in buying or selling, you don’t have to take our word for it that we provide outstanding service – just ask our clients!